All the agreements and policies governing your use of the Wthaiq platform, in one organised place.
Last updated: 1 June 2026
Effective date: 1 June 2026
This User Agreement (the "Agreement") constitutes the legal contract governing the relationship between Wthaiq ("the Platform", "we", "us") and every user who uses the Platform's services.
This Agreement sets out the mutual rights, obligations and responsibilities of the two parties in relation to the use of the services, account management, subscriptions, documents, electronic signature, and future services.
This Agreement shall be read together with the Terms and Conditions of Use, the Privacy Policy, the Cookies Policy, the Acceptable Use Policy, the Electronic Signature Policy, and any other policies published by the Platform.
This Agreement applies to all users of Wthaiq, whether they are:
Upon creating an account or using any service provided by Wthaiq, the User acknowledges that he:
This Agreement does not create any relationship of:
The relationship between the parties is limited to the provision and use of digital services in accordance with this Agreement.
When creating the account, the User undertakes the following:
The User bears full responsibility for all activities carried out using his account, including:
The User undertakes to:
If the Platform makes it possible to add other users to the account, the account owner bears responsibility for:
The User is entitled to use the services provided by Wthaiq in accordance with the type of subscription and this Agreement.
This right does not grant any ownership of the Platform, its software or its components.
The User may access his account and use the services available to him throughout the validity period of the account, unless the account is suspended or terminated in accordance with this Agreement.
The User may, according to the type of subscription, create, manage, amend, save, share and download documents using the available services.
The User may contact the technical support team to obtain assistance relating to the use of the services, in accordance with the official support channels and the level of support allocated to the type of subscription.
The support team is not obliged to provide legal advice, review documents or interpret laws.
The User undertakes to use Wthaiq's services in a manner consistent with all applicable laws, regulations and rules in the relevant country or jurisdiction.
The Platform may not be used in any unlawful or legally prohibited activity.
The User warrants that all data, information and documents which he provides, uploads or creates using the Platform are:
The User alone bears responsibility for any consequences arising from the inaccuracy of that data.
The User undertakes to use the services for lawful purposes only.
He may not:
The User undertakes to take all reasonable measures to protect his own login credentials.
The Platform bears no responsibility for any use carried out by a person who obtained the login credentials as a result of the User's negligence or default.
Wthaiq undertakes to exert reasonable commercial efforts to provide the services in accordance with their nature and its technical capabilities, taking into account maintenance work, updates and circumstances beyond its control.
This does not constitute a guarantee that the service will continue without interruption or error.
The Platform undertakes to take reasonable security measures to protect personal data and technical data in accordance with the Privacy Policy and the applicable laws.
The Platform may develop its services, amend them, add new features or remove existing features, so as to improve performance or comply with legal or regulatory requirements.
This does not entail any obligation to retain all current features.
The Platform exerts reasonable efforts to provide technical support to users in accordance with the type of subscription and the available support channels.
Technical support does not include:
The User bears full responsibility for all documents which he creates, amends, uploads, shares or signs using the Platform.
Wthaiq bears no responsibility for the content of those documents or for their legal effects.
All legal rights and obligations relating to any contract or agreement remain between its parties alone.
Wthaiq is not a party to any transaction or contract concluded using its services.
The User undertakes to review all documents before using, sending or signing them.
No template or output provided by the Platform may be relied upon without appropriate review by the User or by a competent adviser where necessary.
The Platform may provide a service for retaining documents electronically in accordance with the type of subscription.
Nevertheless, the User remains responsible for keeping copies of his documents where this is necessary for his business or his legal obligations.
Wthaiq may provide free or paid subscription plans which differ in terms of:
The details of each plan are set out on the subscriptions page published on the Platform.
The User may upgrade, downgrade or cancel his subscription in accordance with the terms applicable to the plan used.
A change of subscription does not entail the refund of any amounts unless the Refund Policy provides otherwise.
Certain services may be subject to operational, technical or contractual usage limits, such as:
The Platform may suspend certain features or impose additional restrictions when the prescribed limits are exceeded, in accordance with the plan used.
The Platform may add new services or features, amend the current services or discontinue some of them, and the use of any new service is subject to this Agreement and to any additional terms applicable to it.
If the User uses the electronic signature service, he acknowledges that he uses it of his own free will, and bears responsibility for satisfying himself as to its suitability for his transaction and for the applicable law.
The User bears responsibility for:
The Platform may retain electronic records relating to signature operations, for operational, security and evidentiary purposes, in accordance with the Terms of Use and the Privacy Policy.
The retention of these records does not constitute governmental notarisation or a guarantee of their acceptance before all authorities.
The User may terminate his use of the services or delete his account at any time, subject to any existing financial or contractual obligations.
Wthaiq may suspend or terminate the account or restrict access to the services if:
Upon termination of the account, the Platform may:
Termination of the account does not affect rights or obligations which arose before termination.
This Agreement, together with the Terms and Conditions of Use, the Privacy Policy and the remaining legal policies published on the Platform, constitutes the entire agreement between the User and Wthaiq in relation to the use of the services.
In the event of a conflict between this Agreement and any other policy, priority shall be determined in accordance with the order specified in the Terms and Conditions of Use, unless the law provides otherwise.
If any provision of this Agreement becomes ineffective or unenforceable, this shall not affect the validity or effectiveness of the remaining provisions.
Wthaiq may amend this Agreement from time to time, and the amendments become effective from the date of their publication or from the date specified in them.
Continued use of the services after the amendments take effect shall be deemed acceptance of them, to the extent permitted by law.
The User may contact Wthaiq through the official means of communication published on the website for enquiries relating to this Agreement or to the services.
This Agreement enters into force as from the date set out at its beginning, and remains in effect throughout the period of the User's use of Wthaiq's services.
If the account is owned by a company, an institution or any legal person, all users who are granted access to the account shall be deemed users authorised by the account owner.
The account owner bears responsibility for:
The User may not sell, lease, assign or transfer the account to any other person or entity without the prior written consent of Wthaiq.
The Platform may refuse any request to transfer the account if it would harm the security of the Platform or breach the laws or this Agreement.
If the User uses the Platform from outside the country from which the services are administered, he bears responsibility for compliance with all local laws applicable to him, including the laws relating to contracts, electronic signature and data protection.
Wthaiq does not warrant that all services comply with the legal requirements in all countries.
The User agrees to receive all notices relating to the account, the subscription, the services, security or this Agreement electronically, including:
The User undertakes to keep his own contact details accurate, and bears responsibility for any consequences arising from a failure to update them.
Any notice sent to the contact details registered in the account shall be deemed to have been validly sent, unless the User proves otherwise.
Wthaiq's forbearance from exercising any right conferred upon it under this Agreement shall not be deemed a waiver of that right.
No waiver shall be effective unless issued in writing by an authorised representative of the Platform.
The provisions relating to intellectual property, confidentiality, limitations of liability, indemnification, dispute resolution, data retention, and any provisions the purpose of which requires them to continue, shall remain in effect even after the termination of this Agreement or the closure of the account.
Wthaiq bears no responsibility for any delay or inability in performing its obligations if that arises from circumstances beyond its reasonable control, in accordance with the Terms and Conditions of Use.
This Agreement is governed by and construed in accordance with the law determined by Wthaiq in its legal documents, subject to any applicable mandatory rules which may not be derogated from by agreement.
The User acknowledges that he:
The creation of an account or the use of any of Wthaiq's services shall be deemed binding electronic consent to all the provisions of this Agreement.
This document is governed by and shall be construed in accordance with the laws of the Arab Republic of Egypt, and the competent Egyptian courts shall have jurisdiction to determine any dispute arising out of or relating to it, and any arbitration — if agreed upon by the two parties — shall be conducted within the Arab Republic of Egypt and in accordance with its laws, without prejudice to any mandatory rights conferred on the User under the applicable laws of his country of residence.