Logistics and shipping solutions

Your merchant and agent contracts — signed and authenticated at scale.

You run a merchant base of tens of thousands and a courier fleet that keeps growing, and every one of them has to sign an agreement before the first shipment. Wthaiq gives you electronic signing with identity verification, delivery proof that cannot be denied, and a dashboard that reveals the state of the entire base — from one contract to a hundred thousand at the same pace.

Generating contracts via the API Proof of delivery that cannot be denied Tracking the whole base
The base signing dashboard — shipping and delivery Direct
The triage centre
The merchant
Signed handover
Merchant agreements — awaiting signature 84,200 / 90,000
Through the API Identity verification Webhooks
The challenge

Paper does not hold up against Shipment size.

When you deal with tens of thousands of merchants and a constantly changing courier fleet, every contract signed by hand becomes an operational burden that delays revenue and leaves legal gaps. Three problems repeat in every shipping and delivery operation running at scale.

Thousands of contracts before the first shipment

Every new merchant needs a signed shipping agreement and collection terms before they can be activated. And with hundreds of merchants joining every week, paper signing turns into a bottleneck that delays the start of revenue and wears the operations team out with endless chasing.

Agent onboarding that never stops

Fleets of couriers and drivers turn over constantly, and every new joiner needs a contract, declarations and signed authorisations. Tracking that steady stream by hand slows operations down and leaves gaps that only surface in a dispute, once it is too late.

Deniable proof of handover

When there is a dispute over a shipment or a collected amount, it is hard to prove who received what, when, and what they agreed to. Without an authenticated signature backed by identity verification, every dispute becomes one person's word against another's — at a cost to both your money and your reputation.

How Wthaiq solves it

A signing system built for the shipping volume.

Wholesale merchant agreements via API

Generate a shipping agreement and cash-on-delivery (COD) collection terms for every merchant programmatically the moment they register in your system, and send them for signature automatically. Thousands of agreements go out with no manual intervention, so the merchant starts shipping the instant their signature is in.

Merchant shipping agreements

Signing with identity verification

The merchant or the courier signs after their identity has been verified with an official document and a face scan, so every signature is tied to a confirmed person rather than to an email address alone. This raises the legal standing of collection terms and financial authorisations and cuts off any later denial.

Collection and settlement terms (COD)

Multi-party agent contracts

Driver and courier contracts and service level agreements may need the courier, the guarantor and the operations manager to sign together. Route the document to several signers in a set order, with an independent signature strength for each party, so it completes as one authenticated copy.

Agent and driver contracts

A completion certificate as conclusive proof

With every delivery acknowledgement or signed agreement, a completion certificate is issued carrying the signer's identity, how they were verified, their timestamp, a SHA-256 fingerprint and a public verification page — undeniable proof of delivery that settles disputes without argument.

Delivery acknowledgements

A tracking dashboard for the whole base

Track the signing status of your whole base from one screen: who has signed, who has not started, and who is running late among tens of thousands. Segment by region or document type, and turn a vague number into a clear operational picture you can act on immediately.

Service level agreements (SLAs)

Renewal alerts and webhooks

Automatic alerts before agreements and courier contracts expire keep the network in force, and Webhooks notify your shipping system the moment any signature completes, activating the merchant or the courier automatically inside your platform without a single manual step.

Shipping system integration
No limitAgreements sent for signature in a single batch
Identity verificationIt ties every signature to a proven person
Proof ConclusiveA completion certificate for every signed delivery
24/7Automatic renewal reminders and alerts
The user journey

From registering the merchant to their first shipment — No paper.

1

Connect your system via the API

Connect your shipping platform to the Wthaiq API once, and set which merchant agreement, courier contract and collection terms templates are ready for automatic generation.

2

Trigger contracts automatically

The moment a merchant registers or an agent joins, your system generates the right contract and sends it for signature automatically, with an identity verification request for the parties.

3

Track it all from one dashboard

Watch the signing status of your whole base from one screen, and reminders reach late signers automatically at intervals, without you chasing anyone.

4

Activate on completion

As soon as signing completes, a webhook notifies your system, the merchant or agent is activated, and the authenticated copy and completion certificate are stored as permanent proof.

Why Wthaiq

Legal reliability Tailored to the scale of your sector.

Identity verification

Every signer is confirmed by their official document and their face, so there is no anonymous signature on a collection contract or a financial authorisation — every party is tied to their real identity.

PAdES / LTA standing

A PAdES digital signature with long-term validation (LTA) that stays verifiable for years, so your agreements and acknowledgements hold up under any later review or dispute.

A complete audit trail

Every event is timestamped: opened, read, signed, identity verified — a tamper-proof log that backs every delivery acknowledgement and agreement in any dispute or claim.

API, white-label and webhooks

Embed signing across your shipping system in your own brand, with Webhooks that keep your platform in sync moment by moment with every signature completed or delayed.

Multi-party signing

Route one contract to several parties, each with their own order and their own signature strength — for courier contracts, guarantor contracts and service level agreements, in a single authenticated copy.

A conclusive completion certificate

Every document has a certificate bringing together the signers, how each was verified, a SHA-256 fingerprint and a public verification page — proof of delivery that settles arguments and shuts disputes down at the root.

FAQs

What the operations team asks before your first signing batch.

How do we sign agreements for thousands of merchants without manual data entry?

Through the API, your system generates the shipping agreement and collection terms for every merchant the moment they register, and sends them for signature automatically. Thousands of agreements go out in a single batch with no human intervention, you track their status from one dashboard, and the merchant starts shipping the moment their signing completes.

How does Wthaiq guarantee that the merchant or agent is the one who actually signed?

Before signing, the party goes through identity verification with an official document and a face check, so the signature is tied to a proven person rather than to an email or a number. Each signer's verification method appears afterwards on the completion certificate, which strengthens the legal standing of collection contracts and financial authorisations.

What makes proof of delivery impossible to deny?

Every signed delivery declaration comes with a completion certificate backed by a full audit trail. The certificate carries the signer's verified identity, their verification method, its timestamp, a SHA-256 fingerprint and a public verification page. Together these settle any dispute over who received what, when, and what they agreed to.

Can agent contracts be signed by more than one party?

Yes. Multi-party signing routes a single contract to several signers in a set order — the courier signs, then the guarantor, then the operations manager. You choose an independent signature strength for each party, and everyone completes in one authenticated copy that gathers their signatures and verification methods.

How do we track signing status across a base of tens of thousands?

From a single tracking dashboard you see the whole base: who has signed, who has not started, and who is late — with breakdowns by region or document type. Reminders go out to the late ones automatically, and alerts reach you before agreements expire so the base stays in force without interruption.

How does signing integrate with our shipping system?

Through the API you generate contracts and send them from inside your own system, and through webhooks you get instant notifications for every completed signature, so you can activate the merchant or the courier automatically. And with white-label, the whole experience carries your visual identity, so your customers feel they are inside your own platform.

Get your base of merchants and agents ready to sign — at scale.

Connect your system through the API, generate shipping agreements, courier contracts and delivery declarations, and sign them with identity verification and proof that cannot be denied — from one contract to a hundred thousand at the same pace.