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All the agreements and policies governing your use of the Wthaiq platform, in one organised place.

All documents are governed by the laws of the Arab Republic of Egypt · Effective date: 1 June 2026

Cookie Policy

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Note: This English text is provided for convenience only. The Arabic version is the authoritative and binding text; in the event of any discrepancy or conflict of interpretation, the Arabic text prevails.
Date of issue: 1 June 2026Date of entry into force and effect: 1 June 2026Last updated: 1 June 2026

Last updated: 1 June 2026

Effective date: 1 June 2026


Chapter One: General Provisions

1. Introduction

This Cookie Policy (the “Policy”) explains how Wthaiq (the “Platform”, “we”, “us”) uses cookies and similar technologies when the website, the applications or any of the services we provide are used.

This Policy forms an integral part of the Terms and Conditions of Use and the Privacy Policy, and must be read together with them in order to understand how we deal with personal data and technical data.


2. Scope of the Policy

This Policy applies to all users of the Wthaiq platform when using:

  • The website.
  • The dashboard.
  • The sign-in pages.
  • The subscription pages.
  • The electronic signature services.
  • The smartphone applications (where available).
  • The application programming interfaces (API) where they use similar technologies.
  • Any other electronic services provided by the Platform.

3. Definitions

For the purposes of this Policy, the following terms shall have the meanings set out against each of them:

Cookies: small text files saved on the User’s device by the browser or the application when visiting the website or using the Services.

Session Cookies: temporary files that are deleted when the browser is closed or the session ends.

Persistent Cookies: files that remain on the device for a specified period or until the User deletes them.

First-Party Cookies: files created directly by Wthaiq.

Third-Party Cookies: files created by external service providers that use technologies connected with the Platform.

Similar technologies: any technologies used for purposes similar to those of cookies, such as Local Storage, Session Storage, Web Beacons, Pixel Tags or similar technologies.


4. Acceptance of the Policy

By using the services of Wthaiq, the User acknowledges that he has reviewed this Policy.

In cases where the law requires the User’s consent to be obtained before certain types of cookies are used, those files shall not be activated until the required consent has been obtained, and the User may modify his choices in accordance with what the Platform or the browser provides.


Chapter Two: The Cookies We Use

5. Necessary Cookies

The Platform uses necessary cookies in order to operate the essential services.

Their uses include, by way of example:

  1. Signing in.
  2. Session management.
  3. Protection of accounts.
  4. Preserving the authentication state.
  5. Load balancing.
  6. Fraud prevention.
  7. Protection of electronic forms.
  8. Maintaining the stability of the Services.

These files cannot normally be disabled without affecting the essential functions of the Platform.


6. Performance Cookies

The Platform may use files that assist in measuring the performance of the Services, such as:

  1. Page loading speed.
  2. Service stability.
  3. Fault detection.
  4. Measurement of response time.
  5. Technical performance monitoring.

This data is used to improve the quality of the Services provided.


7. Analytics Cookies

The Platform may use analytics files in order to understand how users use the Services, including:

  1. The most visited pages.
  2. The duration of sessions.
  3. The number of users.
  4. The sources of visits.
  5. The devices used.
  6. Usage patterns.

This information is used in aggregated or anonymised form wherever possible.


8. Preference Cookies

The Platform may use files in order to remember the User’s preferences, such as:

  1. Language.
  2. Time zone.
  3. Display settings.
  4. Dashboard preferences.
  5. Other usage options.

The purpose of this is to improve the user experience and to reduce the need to re-enter the settings on each visit.


9. Security Cookies

The Platform may use files or technical identifiers that assist in:

  1. Detecting suspicious sign-in attempts.
  2. Preventing misuse.
  3. Combating fraud.
  4. Protecting sessions.
  5. Verifying the integrity of requests.
  6. Protecting the application programming interfaces.

These files may be retained to the extent necessary to achieve the security purposes.


10. Electronic Signature Cookies

When the electronic signature services are used, the Platform may use technical files or session identifiers that assist in:

  1. Managing the signing session.
  2. Protecting the signing process.
  3. Verifying the continuity of the session.
  4. Preventing manipulation of the process.
  5. Enhancing the integrity of the electronic records.

These files are not used to establish identity independently, but rather to support the operation and the security of the Service.

Chapter Three: Third-Party Cookies

11. Third-Party Cookies

Wthaiq may rely on external service providers that use cookies or similar technologies in order to provide certain functions of the Platform.

This may include:

  1. Cloud hosting services.
  2. Analytics services.
  3. Information security services.
  4. Performance monitoring services.
  5. Error management services.
  6. Electronic payment services.
  7. Email services.
  8. Identity verification services.
  9. Artificial intelligence services.

The cookies used by those providers are subject to their own privacy policies, in addition to the contractual obligations entered into with them where applicable.


12. Analytics

The Platform may use analytics tools in order to understand how the Services are used and to improve their performance.

These tools may assist in measuring:

  1. The number of visitors.
  2. The duration of the visit.
  3. The most used pages.
  4. The sources of visits.
  5. The type of devices and browsers.
  6. The performance of the Services.

This data is used, wherever possible, in aggregated or anonymised form.


13. Service Providers

External service providers may use cookies or similar technologies when providing their services to Wthaiq.

These files are used only to the extent necessary to operate, improve or protect the Services, and in accordance with the applicable laws.


Chapter Four: Retention Period

14. Session Cookies

Session cookies are normally deleted upon the end of the usage session or the closure of the browser, unless the nature of the Service requires otherwise.


15. Persistent Cookies

Certain cookies may remain on the User’s device for a specified period, according to the purpose for which they were created.

The retention period varies according to:

  1. The type of file.
  2. The purpose of its use.
  3. Security requirements.
  4. Operational requirements.
  5. Legal requirements.

The files are deleted or expire automatically upon the end of their period, or the User may delete them manually through the browser settings.


Chapter Five: Management of Cookies

16. Browser Settings

The User may manage, delete or disable cookies through the settings of the browser or of the device he uses.

The method of managing the files may differ according to the type of browser or operating system.


17. Effect of Disabling Cookies

Disabling certain cookies may result in:

  1. Inability to sign in.
  2. Loss of certain preferences.
  3. Reduced efficiency of the Services.
  4. Malfunction of certain features.
  5. A reduced level of security.
  6. Certain pages of the Platform not functioning correctly.

Wthaiq bears no liability for any deficiency in the performance of the Services resulting from the User’s disabling of necessary cookies.


18. Withdrawal of Consent

Where the Platform relies on the User’s consent for the use of certain types of cookies, the User may modify or withdraw that consent at any time using the means provided by the Platform or through the browser settings, without affecting the lawfulness of the processing carried out before the withdrawal of consent.


Chapter Six: Data Protection

19. Data Generated by Cookies

The data collected by means of cookies may be linked to other data held by the Platform where this is necessary in order to provide the Services, protect accounts or comply with the law.

This data is processed in accordance with the Privacy Policy of Wthaiq.


20. Data Security

Wthaiq takes reasonable technical and organisational measures to protect the data collected by means of cookies against unauthorised access, unlawful use or unauthorised disclosure.

Nevertheless, the security of no electronic system can be guaranteed absolutely.


21. No Sale of Data

Wthaiq does not sell the data collected by means of cookies to third parties.

Any sharing of data takes place in accordance with the Privacy Policy and for legitimate purposes relating to the provision of the Services or compliance with legal obligations.

Chapter Seven: Legal Compliance

22. Compliance with Data Protection Regulations

Wthaiq undertakes, to the extent applicable to it, to comply with the legal requirements relating to the use of cookies and similar technologies, including the laws and regulations concerning data protection and privacy in the countries in which it provides its services.


23. The General Data Protection Regulation (GDPR)

Where the General Data Protection Regulation (GDPR) or any similar legislation is applicable, the Platform may request the User’s consent before using certain types of non-necessary cookies, in accordance with what the law requires.


24. Local Laws

The legal requirements relating to cookies may differ from one country to another.

In the event of a conflict between this Policy and any mandatory applicable law, the provisions of that law shall apply to the extent necessary to resolve the conflict.


Chapter Eight: Amendments to the Policy

25. Amendment of the Policy

Wthaiq may amend or update the Cookie Policy at any time where operational, legal, security or technical necessity so requires.

Amendments take effect as of the date of their publication on the website or from the date specified therein.


26. Notification of Amendments

Where material amendments are made, the Platform will use reasonable efforts to notify users through appropriate means, such as:

  1. A notice within the Platform.
  2. Email, where appropriate.
  3. Publication of a notice on the website.

Continued use of the Services after the amendments take effect is deemed acceptance of the Policy in its updated form, to the extent permitted by law.


Chapter Nine: General Provisions

27. Precedence of the Policy

The Cookie Policy shall be read together with the Privacy Policy and the Terms and Conditions of Use as part of the legal framework of the Platform.

In the event of a conflict, precedence shall be determined in accordance with the order specified in the Terms and Conditions of Use, unless the law provides otherwise.


28. Severability of Provisions

If any provision of this Policy becomes invalid or unenforceable under the law, this shall not affect the validity or enforceability of the remaining provisions.


29. Contact

Should the User have any enquiries relating to the use of cookies or to this Policy, he may contact Wthaiq through the official means of communication published on the website.


30. Entry into Force

This Cookie Policy enters into force as of the date set out at its beginning, and remains in effect until it is amended or replaced in accordance with its provisions.


Applicable Law and Jurisdiction

This document is governed by and construed in accordance with the laws of the Arab Republic of Egypt, and jurisdiction lies with the competent Egyptian courts to determine any dispute arising out of or relating to it; likewise, any arbitration — should the two parties agree upon it — shall be conducted within the Arab Republic of Egypt and in accordance with its laws, without prejudice to any mandatory rights conferred upon the User under the applicable laws of his country of residence.